Advantages and disadvantages of formal communication
Advantages & Disadvantages of Formal Communication
Advantages of Formal CommunicationFormal communication is required for any organization because it provides a list of below advantages:
1. Smooth Communication System:Formal communication moves through pre-determined channel and therefore everyone is aware for where and how to send the message. So, it does not face any problem to flow.
2. Increase in Efficiency: Such Communication increase overall efficiency of the manageme…
Formal and informal communication
Formal and Informal Communication
Channel of communication/Communication NetworksA channel means a path or a way. Thus a channel of communication is the path or way through which information is transmitted throughout the organization. It is the route through which the message flows from the sender to the receiver. Human beings in an organization are inter-related to each other. They are related both formally as well as informally. These relationships are maintained by means …
Group discussion in business communication
Group Discussion in Business Communication
Group Discussion is an important tool in the selection process. It is mostly used for selecting candidates for management posts. Here, the candidates are divided into small groups. Each group contains six to eight candidates. Each group is given a topic for discussion. They are also given a time limit for discussing this topic. The topic may be a general or current topic.For e.g. "Leaders are born, not made". Each participa…
Mock interview in business communication
Mock Interview in business communication
A Mock Interview is a practice interview designed to simulate a real job interview as closely as possible. Mock interviews are one of the best ways to improve interview skills and prepare for an interview. The practice gained in a mock interview is invaluable. Mock interviews can be completed in person, by phone or by video conference. All three methods work well. The key to success in a mock interview is recreating the interview e…
Seminar in business communication
Seminar in Business Communication
Seminar A seminar may be defined as “a discussion in a small group in which the result of research or advance study is presented through oral or written reports.” Seminar is simply group communication in which open person makes a presentation or speech on a topic by highlighting it contents in the light of present and pressing problems. This presentation or speech is followed by questions and expect comments from the audience. Thus seminar is…
Effective listening: meaning, importance, types, process and principles of effective listening
Effective Listening: Meaning, Importance, Types, Process and Principles of Effective listening
Effective Listening: Listening is an essential part of spoken communication. Speaking and listening go together and oral communication can not be effective without proper listening. Poor listening defeats the very purpose of spoken words. Listening is a deliberate effort and is much more than hearing. It requires getting the full meaning of what is being said.Listening effectively t…
Business letter: meaning, purpose. Stages and essentials
Business Letter: Meaning, Purpose, Stages and Essentials
Meaning: A letter is price of conversation by post. It is the most important means of written communication. Every organization has to maintain contacts with its customers, suppliers, Government Department and so on. The organization has also to exchange information with various parties. Placing orders, soliciting enquires, executing orders etc. require communication. For such type of communication the media used by the…
Sales letters and its importance
Sales Letters and Its Importance
Sales Letters Although the primary aim of sales letters or offers is publicity yet it is the most important written form of business communication. It reaches out to a large number of people interested in a particular product or service and turn them into buyers. Even if people are not interested in the product, them the aim of this letter is to make them interested in it. Starting with the assumption that the receiver may resist the offer, th…
Memo or memorandum: meaning, importance, and difference between memo and business letters
Memo or Memorandum: Meaning, Importance and Difference between Memo and Business Letters
Memorandum is popularly known as memo. The literal meaning of the word memorandum is a note to assist the memory. Memos are the written internal communication means for exchanging information relating to day-to-day functions within the organizations.
According to Lesikar and pettit,“Memorandum is a form of letters written inside the business”.
According to Stewart and Clark, “Memos are used…
Collection letters and it's nature
Collection Letters and It’s Nature
Credit is the soul of business, but the business can be kept working only by recovering the payment after selling the goods on credit. Otherwise, it is liable to perish. Collection letters are written to customers who have purchased on credit and not paid their bill on the due date. The purpose of collection letters twofold: one to get money back and other to retain customer’s goodwill.
Sometimes one single collection letter makes the debtor …
Proposals : meaning, types and its drafting
Proposals: Meaning, Types and It's Drafting
Proposals: A Proposal can be defined as an offer document presented to undertake work affecting the future of an organisation. Usually a proposal is given for any additions or amendments to be incorporated within a business framework. Proposals are also tools of communication but in a different sense. They do not just give the facts but also a probable solution to a particular problem or situation. They can be written to people …
Report writing and its characteristics
Report Writing and its Characteristics
Report Writing: Report is a self-explanatory statement of facts relating to a specific subject and serves the purpose of providing information for decision making and follow up actions. It is a systematic presentation of ascertained facts about a specific event / subject. Report is a summary of findings and recommendations about a particular matter / problem. Report is for the guidance of higher authorities including company executives a…
Qualities of a good report
Qualities of a Good Report
1. Good Report has a Clarity of Thought: A good report is one which is drafted in a simple, clear and lucid language. Its language should not be difficult and confusing. There should be no ambiguity as regards the statements made in the report. A reader should be able to understand the entire report easily, exactly and quickly. In fact, this is the basic purpose of report writing.
2. Good Report is complete and Self-explanatory: A good report is alwa…
How reports are prepared
How Reports are Prepared
Formal Reports are usually presented under the following series of headings as stated in Business Communication by Shirley Taylor.
1. Headings: There should be two headings to a report: the name of the company; the report heading.
2. Terms of Reference: This section should state exactly why the report is being written .Why is we writing the report? What was requested? Who requested it? When were we asked to do it? To report on... (Subject)...as requeste…
Short report and its format
Short Report and its Format
A short report is usually written to inform the authority concerned or specific readers about a specific matter so that they can make appropriate decision about the matter. It consists of facts and sometimes analysis of facts. The information provided in a short report is arranged somewhat in a memo format. While writing a short report, one must start it with an introduction heading. Also the purpose of writing the report including explanation shou…
Contents of a formal report
Contents of a Formal Report
Parts of a Formal Report: A formal report’s manuscript format and impersonal tone convey an impression of professionalism. A formal report can be either short (fewer than 10 pages) or long (10 pages or more). It is informational or analytical, direct or indirect. It may be targeted to readers inside or outside the organization.
There are three basic divisions of a formal report:
1. Prefatory Parts2. Text Parts3. Supplementary Parts
1. Prefatory Parts …
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